Privacy

Privacy

Privacy Policy

Commitment to Your Security: Your safety and security is very important to us.

FACTS What does Star Bank of Texas do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Income
  • Account balances
  • Payment history
  • Transaction history
  • Credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Star Bank of Texas chooses to share; and whether you can limit this sharing.
Reasons we can share your personal info Does Star Bank of Texas Share? Can you limit this sharing?
For our everyday business purposes:
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes:
to offer our products and services to you
No We don't share
For joint marketing with other financial companies: No We Don't Share
For our affiliates' everyday business purposes:
information about your transactions and experiences
No We Don't Share
For our affiliates' everyday business purposes:
information about your creditworthiness
No We Don't Share
For nonaffiliates to market to you: No We Don't Share
Questions? Call 817-238-7827
What we do
How does Star Bank of Texas protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Star Bank of Texas collect my personal information? We collect your personal information, for example, when you:
  • Open an account
  • Use your credit or debit card
  • Apply for financing
  • Provide account information
  • Give us your contact information
We also collect your personal information from other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non financial companies.
  • Star Bank of Texas has no affiliates.
Non Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Star Bank of Texas does not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between non affiliated financial companies that together market financial products or services to you.
  • Star Bank of Texas does not jointly market.
Other Important Information
For Alaska, Illinois, Maryland and North Dakota Customers.We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers.We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization. For Vermont Customers.We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization. For Texas Customers. Star Bank of Texas is chartered, licensed or registered under the laws of the State of Texas and, by state law, is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Star Bank of Texas should contact the Texas Department of Banking through one of the following means indicated below:
Texas Department of Banking 2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294
Toll Free: 877-267-5554
Fax: 512-475-1313
consumer.complaints@dob.texas.gov
www.dob.texas.gov