Alerts

Security

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Home Depot Data Breach Information

September 11, 2014 - Star Bank is monitoring the status of the Home Depot data breach that has been reported in the news. Star Bank of Texas takes our customer’s security very seriously and in response we have identified potentially impacted customers. These customers will be receiving a new debit card in the mail, along with a notice regarding this issue. If you are one of the affected customers, you should be receiving your replacement card by Thursday September 18th. Your current debit card will be valid until Tuesday September 23rd.

Please contact Star Bank of Texas at 817-238-7827 or come into a branch for any questions you may have.

Heartbleed

Recently, a serious vulnerability to internet security, dubbed “Heartbleed,” was uncovered and publicly disclosed by the media. We have confirmed that our website and online banking services utilize the version of the security software that is NOT vulnerable to this flaw.

Got a question? We can help.

Contact us online, give us a call at 817-238-7827, or stop by a branch location for assistance with any questions or concerns.


To:
Star Bank of Texas Customers
Subject:
How You Can Avoid Sweepstakes Scams
Summary:
A recent research poll showed that more than half of all American adults entered sweepstakes within the past year - most of which were legitimate and law-abiding. However, con artists try to capitalize on the popularity of these offers by disguising their illegal schemes.

The Federal Trade Commission receives thousands of complaints each year from consumers about gifts, sweepstakes, and prize promotions. You can protect yourself by recognizing the differences between legitimate sweepstakes and fraudulent ones:

  • Prizes in legitimate contests are awarded solely by chance. Contestants don’t have to pay a fee or buy something to enter or increase their odds of winning.
  • In fraudulent schemes, "winners" almost always have to pay to enter a contest or collect their "prize," if they get a prize at all. Requiring a fee to enter is illegal.

Fraudulent sweepstakes promotions often show up through telemarketer calls, e-mails, or in the mail. You can reduce your chance of receiving these notifications by registering for the National Do Not Call Registry and by having your name removed from direct mail and e-mail marketing lists.

Learn your rights under the law when it comes to sweepstakes and find more ways to protect yourself.


To:
Chief Executive Officer (also of interest to Security Officer)
Subject:
Consumer Alert
Summary:
E-mails fraudulently claiming to be from the FDIC are attempting to get recipients to click on a link, which may ask them to provide sensitive personal information. These e-mails falsely indicate that FDIC deposit insurance is suspended until the requested customer information is provided.
Distribution:
FDIC-Supervised Banks (Commercial and Savings)
Note:
Paper copies of FDIC Special Alerts may be obtained through the FDIC's Public Information Center, 877-275-3342 or 703-562-2200.

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports from consumers who received an e-mail that has the appearance of being sent from the FDIC. The e-mail informs the recipient that "in cooperation with the Department of Homeland Security, federal, state and local governments…" the FDIC has withdrawn deposit insurance from the recipient's account "due to account activity that violates the Patriot Act." It further states deposit insurance will remain suspended until identity and account information can be verified using a system called "IDVerify." If consumers go to the link provided in the e-mail, it is suspected they will be asked for personal or confidential information, or malicious software may be loaded onto the recipient's computer.

This e-mail is fraudulent. It was not sent by the FDIC. It is an attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the e-mail and should NOT under any circumstances provide any personal information through this media.

The FDIC is attempting to identify the source of the e-mails and disrupt the transmission. Until this is achieved, consumers are asked to report any similar attempts to obtain this information to the FDIC by sending information to alert@fdic.gov.

For your reference, FDIC Special Alerts may be accessed from the FDIC's website. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit the FDIC's website.


Sandra L. Thompson, Director
FDIC: Division of Supervision and Consumer Protection